Contact Bold Bite Orthodontics in Jacksonville, FL
Bold Bite treats every child like one of their own. Every first appointment is free. Including a Vatech Green CT 3D CBCT scan + screenshots, a comprehensive exam, and a one-on-one treatment plan presentation. Reach the practice by phone, text, email, or online booking.
The Bold Bite Jacksonville Office
Jacksonville, FL 32250
Phone: (904) 595-6869
Text: (904) 595-6869
Email: appointments@myboldbite.com
Parking: Free parking in front and behind the practice. Suite 104.
Hours & Availability
Clinical Hours (In-Office)
| Monday | 8:30 AM – 5:30 PM |
| Tuesday | 8:30 AM – 5:30 PM |
| Wednesday | 8:30 AM – 5:30 PM |
| Thursday | 8:30 AM – 5:30 PM |
| Friday | Closed (phone support open) |
| Saturday | Closed (phone support open) |
| Sunday | Closed (phone support open) |
Phone & Text Support
| Monday | 8:00 AM – 8:00 PM |
| Tuesday | 8:00 AM – 8:00 PM |
| Wednesday | 8:00 AM – 8:00 PM |
| Thursday | 8:00 AM – 8:00 PM |
| Friday | 8:00 AM – 8:00 PM |
| Saturday | 9:30 AM – 6:00 PM |
| Sunday | 9:00 AM – 6:30 PM |
Call or text (904) 595-6869. The scheduling team monitors both channels during phone hours and responds to most requests the same day.
Orthodontic emergencies: Broken bracket, loose wire, or unexpected pain? Call or text immediately. Same-day emergency appointments are available subject to doctor availability, including patients currently treated at other practices.
Holidays: Bold Bite observes major U.S. holidays. Adjusted hours are posted on the practice’s Google Business Profile two weeks in advance.
What to Expect at Your First Visit
What to Bring
Bold Bite keeps the first appointment simple. The scheduling team pre-registers the patient over the phone, so families can show up with the essentials and spend the time on the clinical conversation rather than paperwork.
- Photo ID (for an accompanying parent or for adult patients)
- Dental insurance card, if orthodontic benefits apply (coverage check handled at no cost by the front desk)
- Name of the referring general dentist or pediatric dentist, if applicable — records are requested directly from their office
- Prior orthodontic records, x-rays, or Invisalign ˄ Angel ClinCheck/iOrtho files if the patient has been evaluated elsewhere
- For minors: a parent or legal guardian present to review the treatment plan and authorize next steps
- A short list of concerns or questions — crowding, bite, airway, TMJ, retainer loss, or anything else the family wants the doctor to address during the free consult
Response Times & What Happens Next
Phone · text · email response times. During phone hours (Mon-Fri 8 AM - 8 PM, Sat 9:30 AM - 6 PM, Sun 9 AM - 6:30 PM), the scheduling team returns most calls, texts, and emails within two business hours. Messages received after hours are answered the following morning.
What happens after you reach out. New-patient requests are routed to Lacy Pope, the Treatment Coordinator, who confirms the appointment, pre-checks insurance, and sends a short pre-visit intake link. The scheduling team then fits every new consult into a slot that respects the family’s school, work, and sibling-visit constraints.
The initial consultation for kids (under 18) is free. Adults pay a $100 consultation fee, applied toward treatment cost if the adult starts. Either way, the visit includes a Vatech Green CT (ultra-low dose 3D CBCT), a full intra-oral exam by Dr. Greenberg or Dr. Cao, digital iTero · Allied Star records, and a one-on-one treatment plan presentation. No obligation to start treatment at the consultation, and Bold Bite does not use outside call centers or sales consultants.
Request an Appointment
Schedule a free consultation with Dr. Greenberg (Orthodontist (ABO Board Eligible)) or Dr. Cao (Board-Certified Orthodontist). Your first visit includes a Vatech Green CT 3D CBCT scan, a comprehensive exam, and a one-on-one treatment plan presentation at no cost.
Schedule Online Instantly
Use our online scheduling tool to pick your preferred date and time. Confirm in under 60 seconds.
Schedule My Free Consult →*For new patients only. Patients in treatment $100, deductible from comprehensive treatment fee.
Community discounts available: No stacking. Patient receives whichever single discount is highest. See all discounts →
Prefer a human?
Phone: (904) 595-6869
Text: (904) 595-6869
Email: appointments@myboldbite.com
Meet Your Orthodontists
Dr. Greenberg
Dr. Greenberg is the lead orthodontist at Bold Bite Orthodontics. DMD, MS, performs your intra-oral exam, reviews every scan, presents every treatment option, and answers every question personally.
Full bio →Dr. Cao
Dr. Cao is a Diplomate of the American Board of Orthodontics and co-owner of Bold Bite alongside her husband, Dr. Greenberg. She graduated Summa Cum Laude from Boston University School of Dental Medicine and completed a CODA-accredited orthodontic residency at Jacksonville University, and personally sees every patient from consultation through retention.
Full bio →Multilingual Consultations
Bold Bite Orthodontics provides consultations in multiple languages. Patients are encouraged to note language preference when booking.
For Referring Dentists
Bold Bite Orthodontics keeps referrals simple. Patient records transfer securely through the referral portal, or the referring office can call the team directly.
The doctor personally reviews every referral and communicates treatment progress back to the referring office. The patient remains the referring dentist's patient.
Health Partners program →Orthodontic Emergencies
Broken bracket, loose wire, or unexpected pain? Call or text (904) 595-6869 immediately.
Same-day emergency appointments are available subject to doctor availability, including for patients treated at other practices.
Emergency care details →Driving Directions to Bold Bite
Bold Bite is located at 14035 Beach Blvd, Suite 104, Jacksonville FL 32250. Typical door-to-door drive times from the primary neighborhoods in the service area are below. Click any neighborhood to see local details.
South on San Pablo Rd, east on Beach Blvd — Bold Bite is under a mile from that turn on the same side of the road.
4–6 minAcross the Intracoastal bridge in the Publix at Windermere corridor, Isle of Palms families are among the closest to the front door.
5–8 minA single straight shot west on Beach Blvd from the Jacksonville Beach Pier and 3rd Street (A1A) corridor — no JTB or I-295 required.
6–9 minEast on Beach Blvd through the Southside corridor, past I-295 and the St. Johns Town Center/Tinseltown cluster, about three miles to Bold Bite before the bridge.
12–16 minNorth on Southside Blvd past Tinseltown, then east on Beach Blvd for roughly 3.5 miles — Bold Bite is a half-mile shy of the Intracoastal bridge.
13–17 minEast on Beach Blvd past Tinseltown, I-295, and the St. Johns Town Center exit — a three-mile stretch that ends at the Intracoastal bridge and Bold Bite on the left.
14–18 minEast on Beach Blvd through the I-295 interchange and past the St. Johns Town Center — a longer commute for unhurried appointments and direct-to-doctor care.
16–20 minFrequently Asked Contact Questions
Is the first appointment free, and what does it include?
Kids (under 18) receive a free new-patient consultation. Adults pay a $100 consultation fee, applied toward treatment cost if the adult decides to start — so there is no additional cost to move forward. The visit includes a Vatech Green CT (ultra-low dose 3D CBCT with full airway, sinus, and dual-jaw imaging), an iTero or Allied Star digital scan where indicated, an intra-oral exam by Dr. Greenberg or Dr. Cao, and a one-on-one treatment plan presentation with cost and timing laid out in writing before any decision is asked for.
Can I book online, or do I have to call?
Both. Online booking through the website confirms an appointment in under a minute; calling or texting (904) 595-6869 during phone hours (Mon-Fri 8 AM - 8 PM, Sat 9:30 AM - 6 PM, Sun 9 AM - 6:30 PM) routes directly to the scheduling team. Email appointments@myboldbite.com is also answered the same day during phone hours.
Do you accept my insurance, and what if I don’t have orthodontic coverage?
Bold Bite accepts every major PPO and files claims on the patient’s behalf, including Delta Dental, Blue Cross Blue Shield, Aetna, Guardian, MetLife, United Healthcare, Cigna Healthcare, and Florida Combined Life. Orthodontic benefits are a lifetime-maximum specialty benefit, so most plans pay the same amount regardless of network status. The front desk runs a full benefits check at no cost before the consultation. Bold Bite does not participate in Medicaid, CHIP, HMO, or DMO plans. Families without orthodontic coverage are offered in-house 0% APR financing, Cherry financing from $189/month with a soft credit check, CareCredit, HSA/FSA, and a 5% pay-in-full discount.
What languages does the Bold Bite team speak?
The office runs in English, Spanish, and Vietnamese. Dr. Greenberg speaks conversational Spanish and one of the clinical team members is a native Cuban Spanish speaker. Dr. Cao is a native Vietnamese speaker. Please tell the scheduling team when you book so the consult is paired with the right staff.
What do I do if I have an orthodontic emergency — a broken bracket, poking wire, or pain?
Call or text (904) 595-6869 immediately. Every Bold Bite patient is also enrolled in Grin Scope remote monitoring, which lets the clinical team assess a broken bracket from a smartphone scan and decide whether an in-person visit is actually needed. Same-day emergency appointments are available subject to doctor availability — including for patients whose active treatment is at another office.
Ready to Book Your Free Consultation?
Your first appointment at Bold Bite Orthodontics is always free. Including a Vatech Green CT 3D CBCT scan, a comprehensive intra-oral exam with Dr. Greenberg or Dr. Cao, and a personalized treatment plan. No hidden fees. No pressure. No outsourced consult.